FAQ + Contact
Questions, answered.
Everything about Joy Diffusion perfumes — formats, shipping, and how to reach the maker.
What do I get with a 2 ml sample?
A 2 ml vial of any Joy Diffusion perfume — enough for several wears to decide if it's your track.
What's the difference between the sample and the full size?
The sample is a 2 ml vial for trying the scent. The full size is a 15 ml extrait de parfum spray at 28% concentration.
What is the current processing time?
Current order processing time is 5–7 business days.
What is the return process?
Returns require an RMA (Return Merchandise Authorization) number issued before shipping anything back. See the full Shipping & Returns policy for the complete process, timelines, and exclusions.
Who makes Joy Diffusion?
Joy Diffusion is made in small batches in Portland, Oregon, by the maker behind Great Northern Fragrance Co. Each perfume is named for a song from the New Wave and punk records of the 1980s and early 1990s.
Can I layer Joy Diffusion perfumes?
Yes — wear them solo or layer them freely. They're built to be mixed and matched like songs on a mixtape.
Still need to reach us?
Joy Diffusion is made in Portland, Oregon by the maker behind Great Northern Fragrance Co. The fastest way to reach the studio is the main GNCC contact page.